Frequently Asked Questions

What is your refund and exchange policy?

Due to the hygienic nature of the products, purchases made are nonrefundable and nonexchangeable. Therefore will be a final sale.



When will my order ship?

All orders ship within 2-3 business days. This excludes holidays and weekends. Due to Covid, some orders may take longer to ship due to sanitation reasons.



How do I know if I'm allergic to your products?

We HIGHLY suggest to do a small patch test for allergic reactions as we are not responsible for any reactions to our products. Some Glosses may contain coconut oil or sweet almond oil as stated in the ingredients section of each product.



Will my product melt/dry/freeze/expire/etc?

If the product is introduced to excessive heat or cold for short periods of time, it will not impact the product’s efficacy, though it may result in a thicker or thinner texture. While the products don’t have a formal expiration date, it is generally recommended to be used within 12-24 months after opening for best product quality, but we think you’ll love them so much that this won’t even be an issue!



Are your products handmade?

Yes, here at Poppin' Babe Cosmetics we provide high quality homemade cosmetics and skin care!💕 100% vegan cruelty free products with the exception of our Lashes!